Retail Expertise
Retail Expertise
From planning and product development to logistics to the POS
Customer Experience
CUSTOMER EXPERIENCE
Unique shopping experiences across all channels - online, offline, mobile, social
Operational Excellence
Operational Excellence
No customer experience without functioning processes
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About Us

TAILORIT is the specialist for customer-centric transformation in retail. From planning, product development and sourcing to logistics to the PoS, TAILORIT optimizes all structures, processes and tools. We develop tailored strategies and concepts and guarantee their successful implementation. We thereby support retailers in achieving two major strategic objectives: Customer Experience and Operational Excellence.

 

Customer Experience

 

Customer Experience

The goal is to create positive customer experiences that build up an emotional connection between the customer and the brand. Only in this manner can customers be excited again and again and long-term loyalty be built up.

 

Operational Excellence

Aligning your brand promise with the customer experience is the critical success factor in retail. Consistently adhering to the corporate strategy is key.

Current Insights

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A few of our clients

Adler
ANWR Group
Appelrath Cüpper
C&A Logo
CBR
comma
creatrade
Eterna
Galeria_Kaufhof
gerry weber
HSE24
Hugo Boss
Karstadt
Schuhhaus Klauser
Marc O'Polo
olsen
Passigatti
Puma
Richemont
s.Oliver
Sanetta
Takko
Veldhoven
VeraMont
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Success speaks for itself, our clients speak for us

“Detailed knowledge is a critical success factor in e-commerce. When creating our online assortment, TAILORIT’s practical advice based on key figures brought us measurable profit and considerable added value.”

Karsten Oberheide Managing Board, Rudolf Wöhrl

“Thanks to TAILORIT’s project experience, we were able to accurately plan and efficiently drive forward our RFID activities. The TAILORIT consultants quickly incorporated themselves in the project and our company culture. The project was systematically carried out with the business case as the focal point – supplemented by TAILORIT’s methods and management tools.”

Lothar Schäfer former CEO, Adler Modemärkte

“The ANWR GROUP intensively looked into the applicability of RFID for brick-and-mortar shoe retailers. Throughout the project, the TAILORIT consultants were a competent and goal-oriented partner, whose extensive retail experience and realistic, practical and practice-oriented approach significantly contributed to the success of the project.”

Harald Krug Manager Logistics & Project Retail Logistics, ANWR GROUP

“We can rely on the industry knowledge and methodological skills of TAILORIT’s consultants. We value TAILORIT’s professionalism and proactive approach.”

Felix Finger Director IT, Logistics and e-commerce, Hamm Reno Group

“TAILORIT is accompanying us in the successful conversion of our supply chain and thus in the future-oriented development of our business processes. Their experience in the apparel retail industry and entrepreneurial thinking and action very quickly led us to valuable results. We could see the added value from day one.”

Alexander Passigatti CEO and owner, PASSIGATTI

“Apart from taking charge of project management, TAILORIT helps us with technical evaluations and change management. TAILORIT’s methods and concepts ensure quick, efficient implementation, and take the strain off our organisation.”

Alexander Gedat former CEO, Marc O'Polo